DISPATCH TIMES:

Most orders are dispatched within 3 days of purchase.
If your order contains a custom or personalized item, this can take up to 5 days to dispatch.

SHIPPING COSTS:

For orders under $50, shipping costs will vary based on the weight of your order and your chosen delivery method. Shipping costs are calculated at checkout.

Orders over $50 are eligible for free shipping. Use discount code "SHIP50" at checkout.

Please ensure that you use this code if eligible, as we cannot refund you for the cost of shipping once your order has been placed.

DELIVERY:

Orders will be shipped using the delivery method you select at checkout.

Please note that once your order has been dispatched, Josie relinquishes all responsibility for shipping delays. Delivery times may be affected by adverse weather and bank holidays.